Help & Policies
Privacy Policy
Clear policy notes with numbered sections, quick navigation, and support contacts.
Section 1
What Data We Collect
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What Data We Collect
We collect your name, email address, phone number, and delivery address when you create an account or place an order. We may also collect order history and basic device or browser information to improve your shopping experience.
Section 2
How We Use Your Data
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How We Use Your Data
Your data is used to process orders, arrange delivery, send order and shipping updates, and provide customer support. For any data request you can reach us at info@latkanwali.in.
Section 4
Third Party Services
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Third Party Services
We use Razorpay for secure payment processing and NimbusPost for fulfilment and tracking updates. These partners only receive the information needed to complete your order.
Section 5
Data Security
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Data Security
Payments are processed over secure, encrypted connections, and we do not store your card details on our servers.
Section 6
Marketing Communications
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Marketing Communications
If you subscribe, we may send occasional updates about new arrivals and offers. You can unsubscribe at any time.
Section 8
Data Retention
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Data Retention
We keep your information only as long as needed to process orders, provide support, and meet legal or accounting requirements, after which it is deleted or anonymised.
Section 9
Your Rights
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Your Rights
You can request access, correction, or deletion of your data at info@latkanwali.in.
Section 10
Policy Updates
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Policy Updates
We may update this privacy policy from time to time. The latest version will always be available on this page.
Section 11
Grievance & Contact
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Grievance & Contact
For any privacy questions, data requests, or complaints, contact us at info@latkanwali.in or on WhatsApp +91 62615 97271. We aim to respond within a reasonable time.