Help & Policies
Terms and Conditions
Clear policy notes with numbered sections, quick navigation, and support contacts.
Section 1
Use of Website
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Use of Website
By using Latkanwali, you agree to these terms and you are responsible for maintaining the confidentiality of your account details.
Section 2
Product Information
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Product Information
We sell handcrafted imitation (fashion) jewellery with gold-tone, silver-tone, oxidised, and stone-style finishes. Products are not solid gold or silver. Slight variation in colour, finish, and stone detailing can occur due to lighting, screens, and the handcrafted nature of each piece.
Section 3
Pricing and Payments
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Pricing and Payments
All prices are in Indian Rupees (INR) and inclusive of applicable taxes. Online payments are processed securely. Cash on Delivery is available and may include an additional handling fee of Rs.0.
Section 4
Shipping Terms
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Shipping Terms
Standard delivery usually takes 5 to 7 business days across India. Free shipping applies above Rs.499. Below that, the standard shipping charge is Rs.60.
Section 5
Return and Refund Terms
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Return and Refund Terms
Returns are accepted within 7 days of delivery for unused items in original packaging. Refund timelines may vary depending on the original payment method and inspection outcome.
Section 6
Intellectual Property
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Intellectual Property
All product photos, text, and branding on this website belong to Latkanwali and may not be copied or reused without permission.
Section 7
Limitation of Liability
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Limitation of Liability
We are not liable for minor variations in appearance or for damage caused by misuse, improper storage, or normal wear of imitation jewellery.
Section 8
Governing Law
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Governing Law
These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of Indian courts.